Return & Refund Policy
We hope you love your purchase. If for any reason you are not fully satisfied with an item, you may request a return within 30 days of delivery, provided the conditions below are met.
Returns & Refunds
How to Request a Return
To initiate a return, please email:
info@vazariboutique.comPlease include the following information:
- Order number
- Reason for return
- Photo of the product (required in case of damage)
- Full name
- Delivery address
Please wait for confirmation before sending any item back. Returns sent without prior approval cannot be processed.
Return Conditions
To be eligible for a return:
- The item must be unused and in original condition
- All original packaging and components must be included
- Items must not show signs of wear or damage after delivery
- Hygiene-sensitive items must be returned in clean condition
- Any defect must be reported promptly upon receipt
- The item must have been purchased at regular price (not as part of a promotion or discount)
Return shipping costs are the responsibility of the customer. We do not provide prepaid return labels.
Vazari Boutique reserves the right to refuse returns that do not meet these conditions.
Refund Processing
Refunds are issued after the returned item has been received and inspected.
- A valid track & trace number is required
- Proof of delivery must be available
- Refunds are processed within 7 business days after approval
- Refunds are issued via the original payment method unless otherwise agreed
Order Processing & Cancellations
Orders are processed shortly after being placed. Once submitted, orders cannot be modified or canceled.
Cancellation Request — Order Already Shipped
If your order has already shipped, we are unable to cancel it. Once you receive your order, please wait until delivery before contacting us regarding next steps, and refer to the return process above if the item is eligible for return.
Cancellation Request — Order Not Yet Shipped
If your order has not yet shipped, please contact us as soon as possible. If we are able to cancel it before it leaves our warehouse, you will receive a confirmation of the cancellation. Please allow a few business days for the cancellation to be fully processed.
Shipping Issues & Delays
Shipping & Delivery Responsibility
Vazari Boutique is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other logistics factors beyond our control.
Once a package has been marked as delivered by the carrier, responsibility for the shipment transfers to the recipient.
Lost, Stolen, or Delayed Shipments
We are not responsible for packages lost, stolen, or delayed after they have been handed over to the carrier.
Incorrect Address & Refused Shipments
Customers are responsible for providing accurate and complete shipping information.
Orders returned due to incorrect or incomplete addresses, refusal of delivery, or failure to collect the package are not eligible for shipping cost reimbursement. Additional shipping charges may apply for reshipment.
Returns Lost in Transit
Vazari Boutique is not responsible for return shipments lost or damaged in transit. Customers are responsible for ensuring that returned items are properly packaged and shipped using a trackable method.
Promotional & Discounted Items
From time to time, Vazari Boutique offers special promotions and significant price reductions.
Due to the nature of these promotional campaigns, items purchased at a discounted price, during sales events, clearance periods, or special offers are considered final sale.
Promotional items are not eligible for standard returns or exchanges unless the product arrives defective or damaged.
By purchasing a promotional item, you acknowledge that it is acquired under our promotional conditions.
Additional Terms
Diminished Value
We reserve the right to deduct an appropriate amount from any refund if returned items show signs of use beyond normal inspection or handling.
Payment Disputes
We are committed to resolving any concerns promptly. Customers are encouraged to contact us directly before initiating a payment dispute or chargeback so that we may assist in resolving the matter efficiently.
By placing an order with Vazari Boutique, you confirm that you have read and agreed to this Return & Refund Policy.
